Helen
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Helen
How to Reply to a Complaint Letter with Panache
How do you react when you get a complaint? Do you squirm or do you get indignant? Either way, you’ve got to suck it up and compose a reply. But where do you start?
How to Write Emails Like a Pro (6 Easy Ways)
Exasperated by the disorganized, long-winded emails you get from clients and colleagues? Don’t know what your action point is? Show them how to write truly professional emails that ensure your message is received loud and clear with these six handy tips.
6 Questions You Need to Answer before Launching Your New Website
Yep, it’s time to update your website. You want it to have a fresh new look. You want to drive traffic to it and then persuade visitors to call you or buy from you. So what’s your next step?
How to actually achieve your business goals (6 practical steps)
Setting concrete business goals is wise. What isn’t so wise is forgetting them. Or not setting aside enough time to achieve them. Or giving up on them because you haven’t worked out how to achieve them. So what can you do to avoid setting yourself up for failure?
Why freelancers don’t set goals (and 10 great reasons why they should)
If you’re a freelancer, it’s a good bet that you’re not in the habit of setting clear-sighted goals for your business. But no goals means spending all your time working hard without achieving what you really want, Sound familiar?